Our experts monitor your infrastructure 24/7 and investigate problems, before quickly escalating issues based on predetermined procedures.

Watch

Watch

Our experienced engineers actively watch over the health of your infrastructure by monitoring the metrics of your most critical systems. We anticipate problems, cross check data and act as a filter between you and your systems. If predetermined conditions are met and deemed accurate, we escalate issues quickly, to minimize the impact to your business.

  • 24x7x365 NOC staffed with operations engineers
  • Fully-integrated monitoring system
  • Server monitoring
  • Site monitoring
  • Synthetic site monitoring
  • Service monitoring
  • Custom monitoring
  • Custom reporting
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Report

Report

Your architecture is unique, so our engineers familiarize themselves with your systems in order to intelligently assess situations as they arise and execute on the best course of action to mitigate impact. Because we're able to differentiate between critical and non-critical conditions, we eliminate false alerts and can either escalate issues based on your pre-set procedures or begin resolving the problem.

  • 24x7x365 chat and phone support
  • Fully-integrated helpdesk system
  • Custom Alerting
  • Uptime and SLA reporting
  • Engineers available for in person escalation
  • Eliminate unnecessary alerts
  • Custom escalation procedures
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